For international research agencies and consultancies
We recruit respondents, host sessions in our own facility in central Tokyo, moderate in native Japanese and interpret live into English, Chinese or Korean. Commission the whole project, or just the pieces you need.
We reply to every RFQ within one business day (JST), with a quote or with the questions we need answered to quote it.
A Tokyo-based fieldwork team for agencies that need Japanese respondents, a Japanese facility and Japanese moderators, with English-speaking project management.
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Recruitment, facility, moderation, interpretation and transcripts come from one team, with one point of contact and one invoice.
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Every quote states the incidence we have assumed and what is and is not included, so you can see from the start what would change the cost.
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Every recruit is re-screened by phone, ID is checked on arrival, and our participation-history database keeps frequent and recent participants out.
Every service is available on its own or as part of a full fieldwork package. One team coordinates everything.
Consumers and hard-to-reach audiences across Japan.
Weiden Haus Interview Room, Akasaka: our own facility.
Native Japanese moderators who know your category.
Your team follows every word, live and afterwards.
Reach respondents anywhere in Japan.
Beyond interviews.
Our own facility in central Tokyo, designed so respondents relax and observers see and hear everything. Two floors, each with an interview room, a one-way mirror viewing room and a meeting room.
| Address | 3F/4F Yamaguchi Kensetsu Building, 2-14-8 Akasaka, Minato-ku, Tokyo 107-0052, Japan |
|---|---|
| Access | Akasaka Station (Chiyoda Line) 3 min; Tameike-sanno Station 6 min; Akasaka-mitsuke Station 7 min |
| Interview rooms | 2 (3F and 4F), each seating up to 6 respondents plus a moderator |
| Viewing rooms | One-way mirror, up to 11 observers, five monitors |
| Recording and streaming | Five cameras per room; live streaming via Zoom |
| Interpretation | Simultaneous interpretation for observers in the viewing room and for remote viewers via Zoom |
| Meeting room | 49-inch monitor, for briefings and debriefs |
| Product testing | Display shelves (W1200 × D350 × H1650 mm), washbasins on 4F, microwave and fridge. No cooking facilities. |
| Included | Wi-Fi, printer, stationery, drinking water and coffee |
| Session blocks | 9:30–13:00, 14:00–17:30, 18:30–22:00 (weekdays and weekends) |
Need another city? We book partner facilities in Osaka, Nagoya and Fukuoka, and other rooms across Tokyo.
Four steps, one point of contact.
Email the specification, the screener if ready, sample size, session length, dates and the services you need.
Within one business day (JST) we reply with a costed quote, or with the questions we need answered first. We check incidence, the best recruitment route and the calendar, including Japanese public holidays, and state our assumptions in the quote.
We translate and program the screener, screen, and re-confirm every recruit by phone. For standard consumer targets, allow about two weeks from award; tighter timelines are often possible.
Sessions in our facility or online, with streaming, interpretation and transcripts as agreed. Recordings and transcripts are shared through a shared drive.
Native Japanese moderators with category expertise. Full profiles are on our Japanese site.
Consumer goods, luxury, technology and Gen Z; expert interviews and online communities.
Global studies in English; affluent consumers, mobility, ethnography.
Gen Z and Gen Alpha; food and drink, beauty, social media; global brands entering Japan.
Around 100 projects a year; skincare, insurance, supplements, B2B.
Finance and HNW consumers, gaming, children and students.
Former brand manager at major Japanese cosmetics companies; cosmetics, men's grooming, CX.
Author of three books on marketing research and interviewing; has interviewed everyone from kindergarteners to care-home residents.
15 years of in-house research at global manufacturers; ethnography and design thinking; MBA, University of Leeds.
Both. We work with research agencies and consultancies as well as brands. We keep your client's name confidential, and we never use your projects to approach your clients.
Yes. Emails, calls, online meetings, briefings and debriefs can all be in English, and we provide simultaneous interpretation during sessions.
Yes. Recruitment, facility rental, moderation, interpretation and transcripts can each be booked on their own, or combined into a full fieldwork package.
Tokyo in our own facility in Akasaka; Osaka, Nagoya and Fukuoka through partner facilities; and online interviews with respondents anywhere in Japan.
Yes. Sessions can be streamed via Zoom, and remote viewers can listen to the simultaneous interpretation.
For standard consumer targets, allow about two weeks from award to the first session: screener translation and programming, screening, and a phone re-check of every recruit. Low-incidence and professional targets take longer. Tell us your dates and we will confirm feasibility in the quote.
Yes. For targets that online panels cannot reach, we recruit through our referral network. Our quotes state the assumed incidence, so you can see what drives the cost.
Incentives depend on the task and the target. We recommend an amount for each target in the quote and pay respondents on your behalf.
We manage personal data in line with Japan's Act on the Protection of Personal Information (APPI). Respondent profiles show family names only, and we never share respondents' contact details with clients.
Email your specification to info@researto.com. Quotes are free of charge. The checklist on this page lists what helps us quote quickly.
Researto is part of the Weiden Haus group.
Send us your RFQ. We reply within one business day (JST).
Request a quote